Frequently Asked Questions

Q: How do I find out more information about a particular train set or accessory?

A: When viewing the item click on 'Email the seller' which is located underneath the heading 'Ask seller a question' down the right-hand side of the page.

Q: I am looking for a specific item, do you have it?

A: The items featured on this website are constantly being updated, and we recommend visiting the site on a daily basis - if we don't have an item today we might have it tomorrow.

Q: Are the items featured on this website used or new?

A: We list both new and used items, if the condition of an item isn't clear we recommend contacting the seller directly.

Q: I would be interested in showcasing my layout on your 'featured layout' section, how can I do this?

A: Email us at: postmaster@electrictrainsets.co.uk and provide either a link to your website or a couple of photographs of the layout.

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